Client Success

Client Success

For more than a decade, Standing Stones has worked with corporations, associations and public sector organizations on their priority issues. Our work has been instrumental in helping clients make dramatic improvements in service quality, create nation-wide occupational standards and form strategic plans for the future.

Recent Client

Petroleum Human Resources Council of Canada
Petroleum Services Association of Canada
The Council of Presidents of the Public Universities, Colleges and Institutes of Alberta, Canada
The City of Calgary
Calgary Technologies Inc.

We are devout believers in the ability of informed minds, focused on the same objective, to create breakthrough solutions and take action. Our clients provide consistent proof on every assignment.

Some past clients and assignments

PetroCanada
The World Bank
United Nations Development Program
Southern Alberta Institute of Technology
Mount Royal College
Bow Valley College
The Learning Management Corp.
Lethbridge Community College
Alberta Fire Training School
Alberta Research Council
...

Some Cases

National Competency Standards
System Vision & Multi-stakeholder Alignment
Program Optimization and Market Realization
Process Vision and Design
Strategic Business Planning & Conceptual System Design
Customer Support System Conceptual Design

Sample reports are included with some of the cases - but these were only aids to where the real value is found - in making dramatic improvements together.

To Look at the samples...
The sample documents can be read using the latest version of the Adobe Acrobat Reader (version 5.0 or later).
If you do not have it already installed, you can download it at the following location:
"Get Adobe Reader"

A Provincial Vision for E-learning

Client:	The Council of Presidents of the Public Universities, Colleges and Institutes of Alberta, Canada
Challenge:	Develop a vision for E-learning bridging individual institutional needs with those of learners and industry across the province.
Solution:	Multi-stakeholder engagement using our proprietary Clear Path Encounter Sessions. Four distinct stakeholders engaged: Presidents, Senior Academic Officers, Faculty, Academic Technology Officers Best practice research across the globe on business models for distributed learning.
Results:	A provincial e-learning consortium is being launched. Historic non-duplication agreement reached for on-line courses. An on-going challenge as Provincial and Institutional realities push collaboration to the side.
Sample	Interim Report: Business Models for Distributed Learning (pdf 1500 kb)

"This report, is one of the best I have come across. Cheers"

Anne Forster
Director, Innovation and Technology in Education Ventures and Manager,
Special Projects
Vice Chancellor's Office
The University of Sydney, Australia

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National Standards for the Oil Industry

Client:	Petroleum Human Resources Council of Canada Petroleum Service Association of Canada (PSAC)
Challenge:	Keep employees in the oilfield services industry. Maintain standing and access to client well service opportunities.
Solution:	National Competency Standards Design Multi-stakeholder engagement. Stakeholders engaged: Senior Management, Expert Job Practitioners
Results:	Oilfield Services Occupations becoming designated occupations by the Province of Alberta.

"Standing Stones was instrumental in aiding our industry develop several occupational standards [21 occupations in total].

Their knowledge of competencies and ability to work with all levels of industry representatives led to an effective, efficient, and successful process".

Roger Soucy
President
Petroleum Services Association of Canada (PSAC)

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Growing Calgary's High Tech Community

Client:	Calgary Technologies Inc., Canada
Challenge:	Optimize program delivery. Reach Market Potential. CTI's "Concept to Capital" program - tasked to ready early-stage high-tech companies for investment.
Solution:	Multi-stakeholder engagement using our proprietary Clear Path Encounter Sessions. Five distinct stakeholders engaged: Program Management Team, Investment Community, Technical Advisors, Business Advisors, and Program Participant Companies.
Results:	CTI continues to capture the market with five programs already offered. 50% of companies presenting at the investor's forum receive some form of financing - a tremendous rate.

“Standing Stones provided us with a highly effective and efficient process for gathering valuable information from five different stakeholder groups.

Through Standing Stones' efforts, we were able to gain a much clearer view of what our clients really wanted which translated into immediate and substantial program improvements.”

Rob Beamish
Director, Concept to Capital Program
Calgary Technologies Inc.

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Safe Drinking Water for Calgary

Client:	City of Calgary: Waterworks & Wastewater, Canada
Challenge:	Maintain water quality, protect public health, and protect the environment through a strategic competency and training development system. Over 900 employees with critical competencies to train and track. Magnifying the effect of a Multi-million training budget.
Solution:	Process Design and Optimization Multi-stakeholder engagement using our proprietary Clear Path Encounter Sessions. Competency Standards Design
Results:	ISO 14001 Environmental Standards: The new Training System meets ISO and regulatory requirements. Tracking and management of employee competencies. Optimization of training effort and effect.
Sample	Training Development Process Map (pdf 89 kb)

Gary Kerr
Manager
Learning & Employee Development
Wastewater & Waterworks
The City of Calgary

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A Map and Business Case for future space...

Client:	Bow Valley College, Canada
Challenge:	Squeeze in more students at the same time the lease expires on a quarter of your space. Define the best possible learning space for future needs while meeting all stakeholders' needs. Optimize the business case for more space.
Solution:	Multi-stakeholder engagement using our proprietary Clear Path Encounter Sessions. Four distinct stakeholders engaged: Senior Management Team, Faculty, Support Staff, Learners Best practice research across the Province on Facilities Management Strategies and Learning Space Design.
Results:	New space practices to manage growing enrolment Everyone on the same page with current constraints and future vision. Business case for new facility based on client's unique position in the Province's learning ecology.
Sample:	Learning Infrastructure Conceptual Model (pdf 111 Kb) Bow Valley College Environment Scan (pdf 100kb)

“The approach taken by... Standing Stones, was professional, thorough, and comprehensive.

Because of the process used... the thoroughness of the report submitted, the College has much confidence in acting upon the recommendations.

We would not hesitate to engage Standing Stones for projects in the future.”

Sharon Carry
President/CEO
Bow Valley College

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On-campus/On-line Customer Support System

Client:	Lethbridge Community College, Canada
Challenge:	Extend support services to all students: on-campus and off campus/on-line
Solution:	Multi-stakeholder engagement using our proprietary Clear Path Encounter Sessions. Five distinct stakeholders engaged: Senior Management, Faculty, Support Staff, Learners, Technical Staff Best practice research on global learner and community support practices and trends.
Results:	Shared visions for future services. Practical implementation path defined. Implementation with a selected commercial vendor.
Sample	A Model for A Web-based Student Support System (pdf 229K)

“...Lethbridge Community College contracted Standing Stones... to create a conceptual model of electronic student support and a plan for the development and requirements of the model. ...

The electronic student support model (Student Needs And Community Support) they designed was a highly innovative, creative model that was within our college's capability to implement.

Since the catalyst provided by Standing Stones... We are entering an implementation phase... but we all remember that it was the vision that Standing Stones created that took LCC to this point.”

Lucelle Prindle
Administrator
Centre for Teaching and Learning
Lethbridge Community College

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